Frequently Asked Questions

Everything you need to know about your HerPlus shopping experience.

How do I determine the right size for me?

We provide a detailed size guide on every product page. Since we curate various designer collections, we recommend checking your measurements against our specific HerPlus charts to ensure a perfect fit.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached. Exchanges are free, while returns for a refund may incur a small shipping fee.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, HerPlus ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

How can I track my shipment?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.